Privacy & Cookies Policy
This policy explains what data is collected through the website, how it is used and how cookie and analytics consent works.
1. Data controller
The controller for data processed through this website is HORECA Plus. For personal data matters, contact info@horeca-plus.gr.
2. Data we collect
Through forms we may collect details such as first name, last name, email, phone, company, business type, service of interest, city/area and message. These details are used to respond to requests and organize potential collaboration.
3. Forms and email
Contact and introductory consultation requests are sent to the website owner through an email/transactional email service. When Brevo is enabled, it may be used for transactional emails and, if a newsletter is active, contact list management.
4. Providers
The website is hosted on Vercel infrastructure. Google Tag Manager and Google Analytics 4 may be used only after the user's relevant consent. Brevo may be used for newsletter and transactional emails when configured.
5. Cookies
The website uses necessary cookies/local storage for basic functionality and consent choice storage. Analytics and marketing cookies load only if the user gives consent.
- Necessary: always active for basic functionality.
- Analytics: optional, for usage statistics.
- Marketing: optional, for future marketing features.
6. No personal data in analytics events
Analytics events must not include personal data such as name, email, phone or message. Successful submissions may only trigger non-personal events such as contact_request_submit, consultation_request_submit or newsletter_subscribe.
7. Changing cookie settings
The user can change cookie choices from the “Cookie settings” button in the footer once the consent mechanism is enabled.
8. Data retention
Form data is retained for as long as needed to respond to the request, organize collaboration and comply with legal obligations. Newsletter data is retained until consent is withdrawn or deletion is requested.
9. User rights
Users may request access, correction, deletion, processing restriction or objection where provided by applicable law. Requests should be sent to the contact email.
10. Security
Reasonable technical and organizational measures are taken to protect data. No transmission or storage method is absolutely secure, but risk-reduction practices are applied.
11. Policy updates
This policy may be updated when website features, providers or legal requirements change. The latest version is published on this page.